Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Reports

web-app

It would be great if Gemini had some sort of report capability with graphs and what not.  Currently I have to run pretty complex queries in SQL to get the data I need for my reports.  We use Gemini as a help desk ticketing solution so we have to keep track of our backlog, created vs. closed per week, etc.  It would be nice to get information such as avg. time open, top project/component tickets are being filed for, etc.  Is this sort of thing something that is planned?

SystemIdleProcess
· 1
SystemIdleProcess
Replies (2)
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This is on our list: http://gemini.countersoft.com/Default.aspx?p=2&i=665

Feel free to add your comments.


Saar Cohen
· 5000
Saar Cohen
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Excellent!

Thanks

[:D]


SystemIdleProcess
· 1
SystemIdleProcess