Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Sometimes, I get "missing.jpg" image

web-app

Hi,

Sometimes in Gemini Issue Tracker 2.0.5 I get "missing.jpg" instead of other images like "bug.jpg" or "Type_Enhancement.jpg". But other times, I can access all the very same my issues with no problems at all!

All the images are available on the web server, so I don't understand why this happens. If I refresh the page, sometimes the correct image appears, but sometimes keeps comming "missing.jpg".

I only tested it with IE 6 and 7. I don't know if this problem also occurs in Firefox...

Does anyone have any ideas?
manuelc
· 1 		manuelc
Monday, January 22, 2007, 6:12:53 PM
Replies (6)
helpful
0
not helpful

Is this a response to this issue? The same thing has started to happen to me over the past few days.

On any given page, the icons will not appear.  If I right click on an image placeholder in IE, it shows the path as "missing.jpg".  If I refresh the page several times, the icons will appear.

I have screenshots of the issue but don't see a way to attach them to this post.

The fact the URL for the image explicitly states "missing.jpg" means it's something in the Gemini code, not just a bad URL or missing file.
gsilvano
· 1 		gsilvano
Monday, March 12, 2007, 8:07:34 PM
helpful
0
not helpful

No. It's not the response... I don't know how to explain this behaviour.

If you have any ideas or answers, please let me know.

MC.

 

 
manuelc
· 1 		manuelc
Tuesday, March 13, 2007, 6:13:42 AM
helpful
0
not helpful

You will get this is the application cache has been trashed. Please make sure Gemini is running in its own application pool.

This has been fixed in 2.1.
Saar Cohen
· 5000 		Saar Cohen
Tuesday, March 13, 2007, 8:32:28 AM
helpful
0
not helpful

Thank you...
gsilvano
· 1 		gsilvano
Tuesday, March 13, 2007, 11:40:19 AM
helpful
0
not helpful

I'm having the same problem. In Windows Vista SP1 Gemini does not show the correct icons but in Windows XP the same icons are shown correctly.

Does anybody know a solution..

Leo

[quote user="gsilvano"]

 

Is this a response to this issue? The same thing has started to happen to me over the past few days.

On any given page, the icons will not appear.  If I right click on an image placeholder in IE, it shows the path as "missing.jpg".  If I refresh the page several times, the icons will appear.

I have screenshots of the issue but don't see a way to attach them to this post.

The fact the URL for the image explicitly states "missing.jpg" means it's something in the Gemini code, not just a bad URL or missing file.

[/quote]
LeoStaalman
· 1 		LeoStaalman
Tuesday, January 27, 2009, 1:33:01 PM
helpful
0
not helpful

Which version of Gemini? Make sure that the full gemini url setting is correct.

Try and set Enforce full gemini url to yes.
Saar Cohen
· 5000 		Saar Cohen
Tuesday, January 27, 2009, 4:54:59 PM