Could you explain further please?

You can customise the mail plugin, the source code is provided and you can use web services to query Gemini.

What is key to my question, is that the email alert can be a cumulative list, and not
limited solely to something like role, or all active users for that project.  For example
I might add Role: Senior Manager, Project Manager, Joe Smith (UI Developer), Bob Walker (DB Developer), Carol Burlingham (Sales Liaison); all these users for all issue statuses; email
John Jones (Senior Manager), only when the bug goes to status 'Fixed'.

1) Roles added to general alert for any issue activity

This might mean there are general roles like Senior Manager, Project Manager, Developer, Tester,
General User, etc.  You can add this role for Email notification on all issue statuses, or triggered on
a particular status only (eg. Open - Developer Action Required).

2) Individuals, aside from role, added to alert for any issue activity.

These can be appended to any roles specified, or even in the absence of adding roles to
email alert list.  Ditto to above, in that certain users might always be notified on any action
against the issue; or, only on certain statuses.

3) Individuals/Roles added to alert for specific type of issue activity.

Covered in above explanations.

I understand this is a very granular, and configurable requirement, and possibly not available, or
even customizable within Gemini.  It is one our important requirements though for any issue tracking
system we choose.

Fred Z.

You could setup an email alert for a bug/issue that will go to everyone in that specified Role.

Thanks for this. You can assign issue watchers so that whenever the issue is updated they will receive an email.

You can also customise the mail plugin to check for certain criteria (roles etc...).

Hi,

Can you expand on this last comment / point me at info... I'm looking to do something similar to Fred; That is to automatically add watchers (preferred) or onetime email people (worst case), when a custom field is set to certain selection,

e.g. when a custom field "does this change affect Bill of Materials" is set to "yes", the buying department automatically get added as a watcher on the issue.

Is this possible in 2.0.4?

Thanks, Steve

Yes, this is possible if you write / change the mail plugin.

You will need to use Gemini web services or SQL to query Gemini about custom fields and issue watchers.