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Error on Add Attachment

web-app

When attempting to add an attachement to an existing Issue in the DESCRIPTION , we get the following error

Server Error in '/' Application.

Parser Error

Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

Parser Error Message: Unknown server tag 'radu:radupload'.

Source Error:

Line 8:      <tr>
Line 9:          <td colspan="2">
Line 10:             <radu:radupload id="Radupload1" runat="server" initialfileinputscount="3" FocusOnLoad="true" />
Line 11:         </td>
Line 12:     </tr>

Source File: /issue/AddAttachment.aspx    Line: 10

Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210

The problem does not occur when adding attachments in the COMMENTS section.

 

Any ideas?

Thanks

Steve

 

SGM112
· 1
SGM112
Replies (3)
helpful
0
not helpful

Which version of Gemini?

Make sure that you are using upto date web.config file, seem like you are missing:

    <pages validateRequest="true" enableSessionState="true" enableViewState="true" enableViewStateMac="true" enableEventValidation="false">
      <controls>
        <!-- User Controls -->
        <add tagPrefix="gem" src="~/controls/AdministrationMenu.ascx" tagName="AdministrationMenu"/>
        <add tagPrefix="gem" src="~/controls/NavBarBlank.ascx" tagName="NavBarBlank"/>
   .....

....

        <add tagPrefix="radU" namespace="Telerik.WebControls" assembly="RadUpload.NET2" />


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Thanks - will try out your suggestion - sorry - we are on 2.2.2


SGM112
· 1
SGM112
helpful
0
not helpful

Just noticed i had not closed this off, sorry about that- yes thanks the suggestion workd fine

 

Steve


SGM112
· 1
SGM112