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How can I set Issue Alerts Filter?

web-app

In 2.0.5 web.config file there was a group section under MailPlugin node that allowed to control issue alerts filters globally. We upgraded to version 2.2.3 last Friday. Since then users started getting a flood of emails for the issues they were watching.

I have couple questions:

- Where did the section for issues global alert filters go?

- How can users define filters on issue alerts?

The fix to this was define as a HIGH priority for application support team; your prompt response is much apprecaited.

-Boris 

 <GeminiPlugins>
  <MailPlugin>
   <!-- SMTPServer - specify IP number or machine name -->
   <add key="SMTPServer" value="mail.xxx.com" />
   <!-- SMTP authentication values: OFF, BASIC, NTLM. -->
   <add key="SMTPAuthentication" value="OFF" />
   <add key="SMTPUserName" value="" />
   <add key="SMTPPassword" value="" />

   <!-- Global email alert type on/off settings -->
   <add key="IssueCreateAlert" value="true" />
   <add key="IssueUpdateAlert" value="false" />
   <add key="IssueCommentAlert" value="true" />
   <add key="IssueStatusChangeAlert" value="false" />
   <add key="IssueResolutionChangeAlert" value="false" />
   <add key="IssueDeleteAlert" value="false" />
   <add key="IssueAssignedAlert" value="false" />
   <add key="IssueClosedAlert" value="false" />
   <add key="IssueResolvedAlert" value="true" />
   <add key="IssueWatcherAlert" value="false" />

   <!-- Options -->
   <add key="FromEmailAddress" value="xxx" />
   <add key="Debug" value="false" />
   <add key="SendAlerts" value="true" />
   <!-- Email encoding values: ASCII, DEFAULT, UNICODE, UTF7, UTF8. -->
   <add key="Encoding" value="UTF8" />
   <!-- TemplateEngine values: NVELOCITY, STRINGTEMPLATE -->
   <add key="TemplateEngine" value="STRINGTEMPLATE" />
   <!-- TemplatesPath: Optional setting that can contain absolute path to "templates\mail" folder
     - leave empty to let Gemini work it out
     - or, specify full path , e.g. "c:\inetpub\wwwroot\gemini\templates\mail\"
   -->
   <add key="TemplatesPath" value="" />
  </MailPlugin>
 </GeminiPlugins>

bskylar
· 1
bskylar
Replies (1)
helpful
0
not helpful

This feature didn't make it when we ported the SMTP email alerts to the new Gemini Scheduler.

The Gemini Scheduler batches email updates to ensure people are not overwhelmed by email traffic from Gemini.

The preferred method for email alerts is to use the Scheduler.  However, people still can use the MailPlugin.

Is there any reason why you cannot use the Gemini Scheduler?

Moving forwards, the Gemini Scheduler will also handle end-of-day summary reports and other scheduled processes.

Apologies for the hassle this has caused you.



Harvey Kandola
· 212
Harvey Kandola