Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Exception: Dashborad --> Time tab

web-app

Getting unhandle exception in 3.6.5 at dashboard, time tab

Do you know what an I mssing?

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Object reference not set to an instance of an object. at CounterSoft.Gemini.Web.Controls.TimeReportControl.BindData() at CounterSoft.Gemini.Web.Controls.TimeReportControl.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

ktang
· 1
ktang
Replies (5)
helpful
0
not helpful

Can you check this on a projcet's time tab? Do you have any projects that you can view?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

same error when I go into a project and click on Time Tracking.  my login is a Gemini Admin, could that be a problem since I have no access setup on any projects, but I can see and task on every project?


ktang
· 1
ktang
helpful
0
not helpful

Can you try an give yourself permissions on one project and test again please?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Added all permission to Gemini Administration group for 1 project, same error

Added my username only (instead of the group) and same error

 

[NullReferenceException: Object reference not set to an instance of an object.]
   CounterSoft.Gemini.Web.Controls.TimeReportControl.BindData() +2303
   CounterSoft.Gemini.Web.Controls.TimeReportControl.Page_Load(Object sender, EventArgs e) +689
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +50
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627


ktang
· 1
ktang
helpful
0
not helpful

Can you please send your database to support at countersoft dot com?


Saar Cohen
· 5000
Saar Cohen