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Custom SLA reports

database

Hi,

Currently I am using the OnDemand version of 5.1.5. I'd like to create a custom SLA report indicating the amount of items solved within certain time spans. When I would change to the Installed version, will that be possible to create without the need of a code license?

Thanks!

User82462
· 1
User82462
Replies (1)
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Yes, that is possible. You can use the Excel based reporting for that.


Mark Wing
· 9108
Mark Wing