Breeze: client responding to closed items
Hi,
For support email we are using Breeze. When a client replies to an item which has been closed already, it is still added to the original issue. So that means I am missing alerts for these messages, since the item is already closed.
How should I be doing this?
Thanks!
User82462
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Monday, January 21, 2013, 1:22:01 PM |