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Gemini 5.1.5 Search Closed Ticket

items
search

I have just installed v5.1.5 and added a ticket then closed it.

I use the search function to search this ticket and no results return.

Is this a bug or configurable?

Thanks in advance!

··· I mean I searched with item key , like SYS_N-1077 , if I search 1077, result returned, if I use SYS_N-1077 , whole item key , then no result returnedUser42089Tuesday, January 15, 2013, 8:14:42 AM
User42089
· 1 		User42089
Tuesday, January 15, 2013, 8:04:17 AM
Replies (4)
helpful
0
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Did you check "Include Closed Items" in Options?
stepand76
· 504 		stepand76
Tuesday, January 15, 2013, 9:23:18 AM
helpful
0
not helpful

You just need to use the item id in the search
Mark Wing
· 9108 		Mark Wing
Tuesday, January 15, 2013, 12:50:24 PM
helpful
0
not helpful

Yes, I have tried to include "Include Closed Items" ,

item key: SYS_N-1077, no result item no.: 1077, has result.
User42089
· 1 		User42089
Wednesday, January 16, 2013, 12:53:45 AM
helpful
0
not helpful

The search work on the item id (numeric only)
Mark Wing
· 9108 		Mark Wing
Wednesday, January 16, 2013, 10:30:08 AM