Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Problem with upgraded 5.1.5

install
usage

I am not sure if I upgraded correctly but I stopped the web server then deleted the folders listed in the "countersoftgeminiv515/Gemini Web App". I copied the folders from the downloaded zip file to the installation directory then restarted the web server. The footer of the pages states "...v5.1.5/3639.."

What I really wanted was the ability to print individual request which was to be provided in this upgrade. I cannot locate where you can print the individual requests. So where can I print the individual page without having 4 pages of stuff?

LV
LV Lockhart
· 50 		LV Lockhart
Wednesday, January 2, 2013, 9:37:30 PM
Replies (6)
helpful
0
not helpful

You should be able to use the browser's print capability to do so.
Saar Cohen
· 5000 		Saar Cohen
Wednesday, January 2, 2013, 10:01:26 PM
helpful
0
not helpful

I used the browser print capability (File > Print) and I get "24" pages of stuff plus the information was formatted like it was in v5.1.3.

BL
LV Lockhart
· 50 		LV Lockhart
Wednesday, January 2, 2013, 10:04:19 PM
helpful
0
not helpful

Did you put in all the new CSS files? If so try refreshing the browser's cache.
Saar Cohen
· 5000 		Saar Cohen
Wednesday, January 2, 2013, 10:06:02 PM
helpful
0
not helpful

I closed all browsers (including this one) and cleared all cache in IE. Instead of getting "24" pages of stuff, now it is down to "4" pages of stuff. I still cannot just print only the request.

LV
LV Lockhart
· 50 		LV Lockhart
Wednesday, January 2, 2013, 10:09:57 PM
helpful
0
not helpful

I am still awaiting an answer about why I am not just printing on the single page information. Anyone?

LV
LV Lockhart
· 50 		LV Lockhart
Thursday, January 3, 2013, 5:02:12 PM
helpful
0
not helpful

I think I see what the issue is. I used Chrome or IE 9 and it display only (1) page but when I use "IE 8" it displays the multible pages. I can deal with that I guess.

The problem now is... Why my icons are displaying broken images?

LV
LV Lockhart
· 50 		LV Lockhart
Thursday, January 3, 2013, 5:21:37 PM