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An issue in one project also appears in another project as a ticket

projects
templates

We're running the demo version of Gemini. We've made some structural changes, and added some projects.

I have ProjectA which is the original HELP:Tickets, with template HELPDESK

I have new ProjectB which is NEWCODE:Issues with template ISSUES

If I add an issue to ProjectB, it also appears in ProjectA as a ticket.

If I add a ticket to ProjectA, it does not appear in ProjectB

Have we done something wrong? If so, how do I troubleshoot?

I think the problem is that one or two people have been experimenting.

OldGrantonian
· 200 		OldGrantonian
Saturday, October 13, 2012, 8:03:22 PM
Replies (2)
helpful
0
not helpful

Are you sure that you are not filtering on the ProjectA when viewing project B?
Saar Cohen
· 5000 		Saar Cohen
Saturday, October 13, 2012, 8:45:18 PM
helpful
0
not helpful
ANSWER

I don't think we would ever do anything as silly as that :)

Actually, I just checked. That was the problem.

Sorry for wasting everyone's time :)
OldGrantonian
· 200 		OldGrantonian
Sunday, October 14, 2012, 7:24:20 AM