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importing .txt or .csv file results in error in gemini 5

items

Hi, Whenever I try to import .txt or .csv file in Gemini 5 (hosted) it results in error1. I tried importing the data based on the same sequence when you add a new item. Can you point me towards the document that demonstrates the right way to import. Thanks.

preety
· 1
preety
Replies (7)
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We have fixed the issue for you, please try now.


Saar Cohen
· 5000
Saar Cohen
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It still says error1


preety
· 1
preety
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It seems like your file is not formatted properly. Check that you have one line per item.


Mark Wing
· 9108
Mark Wing
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Hi, I thought it was the same thing. Even when I exported the items in csv format and tried to import the same .csv file, it still says error1. I have tried in the txt format as well, I still get the same error.


preety
· 1
preety
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Can you send us the file (support@countersoft.com)?


Mark Wing
· 9108
Mark Wing
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I get the same error.

Here's my file. It was an export of issues. I deleted all the lines except the first two, and shortened the text. I deleted the item number in case Gemini complained about duplication.

Item,Type,Priority,Severity,Components,Title,Status,Resolution

,Investigation,Low,Trivial,Company Search,Error,Unassigned,Unresolved


OldGrantonian
· 200
OldGrantonian
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Are you running 5.1.1?


Mark Wing
· 9108
Mark Wing