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Mailbox Processor not processing automaticly

add-ons
emails
scheduler

Hi ,

We been trying the mailbox processor everything seems to be setup correctly as when i run the tests the mails get processed and cases get created . Now this only works when we hit the test button . I been looking around if there's and option to configure this but can't find it

anyone that can help me out ?

User20889
· 1
User20889
Replies (1)
helpful
0
not helpful

Did you install and configure the scheduler service? That is the component that will do the work.


Mark Wing
· 9108
Mark Wing