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HTTP 500.19 after using automated installer

install
web-app

Hi, I've just used the automated installer to install Gemini 4.2.1, and I'm getting the following HTTP 500.19 when I try to access it for the first time. I'm more of a *nix/Apache guy than Windows/IIS, so if anybody can help me diagnose what's going on here, I'd really appreciate it!

HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid. Detailed Error Information Module IIS Web Core Notification BeginRequest Handler Not yet determined Error Code 0x800700b7 Config Error Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'ChartImg.axd_GET,HEAD,POST' Config File \?\C:\Program Files (x86)\Countersoft\Countersoft Gemini\Gemini Web Application\web.config Requested URL http://localhost:80/Gemini Physical Path C:\Program Files (x86)\Countersoft\Countersoft Gemini\Gemini Web Application Logon Method Not yet determined Logon User Not yet determined Config Source 238: 239: 240: Links and More Information This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error. View more information »
User37846
· 1 		User37846
Sunday, January 29, 2012, 1:17:14 PM
Replies (5)
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Please make sure that Gemini is running under asp.net 2.0 integrated mode app pool. Go to IIS and check the application pool that the Gemini site is using.
Saar Cohen
· 5000 		Saar Cohen
Sunday, January 29, 2012, 2:24:01 PM
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Hi, I've checked this and it is running correctly as mentioned. I think something funny is going on as I commented out the lines in the web.config file that it was complaining about and it loads just fine.

Now I have a different error (keeping in mind this is a brand new install) of when I click the "Look around and then get started" link, the page re-loads entirely with a whole bunch of javascript errors as follows, meaning I cannot use the application at all: Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729) Timestamp: Sun, 29 Jan 2012 14:54:31 UTC

Message: Object expected Line: 45 Char: 1 Code: 0 URI: http://localhost/Gemini/Main.aspx?ur=1

Message: 'Sys' is undefined Line: 98 Char: 1 Code: 0 URI: http://localhost/Gemini/Main.aspx?ur=1

Message: 'Sys' is undefined Line: 131 Char: 1 Code: 0 URI: http://localhost/Gemini/Main.aspx?ur=1

Message: Object expected Line: 170 Char: 5 Code: 0 URI: http://localhost/Gemini/Main.aspx?ur=1

Message: Object expected Line: 629 Char: 5 Code: 0 URI: http://localhost/Gemini/Main.aspx?ur=1

Message: 'Sys' is undefined Line: 698 Char: 1 Code: 0 URI: http://localhost/Gemini/Main.aspx?ur=1
User37846
· 1 		User37846
Sunday, January 29, 2012, 2:55:27 PM
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You shouldn't need to comment out these lines. That's probably why you are getting these JS erros. Do you have another web.config above the Gemini site?
Saar Cohen
· 5000 		Saar Cohen
Sunday, January 29, 2012, 2:59:55 PM
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No - the only other web.config files on the drive are either AMD Driver ones, which are totally unrelated, or they're in the .NET Framework folders.

There's a web.config in the Gemini application folder, and one other which exists in inetpub\temp\appPool\Default Web Site but the two files are entirely different so I can't see why that would cause the cannot add duplicate collection error message.
User37846
· 1 		User37846
Sunday, January 29, 2012, 4:03:09 PM
helpful
0
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Send an email to support at countersoft dot com and we will do a remote session to see if we can spot the issue.
Saar Cohen
· 5000 		Saar Cohen
Sunday, January 29, 2012, 6:53:04 PM