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This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.

Moving between projects



I have a question regarding mail alerts. I have two projects and recieve an email when a case is created in project one (my mail alerts is set to "Receive email when any case is created). I now want to move the task to project number two. I have the same alert settings on this project, but unfortunately I do not receive an email when the task is moved to project 2. I have tried to reset the history, but it doesn't help. How do I fix this?

BR Kathrine

· 1
Replies (1)
not helpful

Unfortunately, alerts will not be sent when an item is moved. Feel free to add it to our list: http://gemini.countersoft.com

Mark Wing
· 9108
Mark Wing