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Login redirects to IP of the server

usage
web-app
security

Hello,

Here's my problem with Gemini 4.1. When I try to login, it redirects me to the IP of my server so it's stuck and will time out. If I hit refresh it will redirect to the good url.

example: http://eh.hri.com/Main.aspx get's converted to http://173.23.55.2/Main.aspx

JoeMini
· 1
JoeMini
Replies (6)
helpful
0
not helpful

Which version of IIS are you running? Can you try it on the server?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

I'm on IIS 6. Same problem on the server.


JoeMini
· 1
JoeMini
helpful
0
not helpful

We haven't come across this before, is your url accessible for us to test? If so please send it to support at countersoft dot com


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Unfortunately, we work in an internal environment so it's not accessible to the public... One interesting fact is that I had this IP conversion on a few menu links but I was able to fix them by putting the AlwaysUseFullGeminiURL to "YES" in gemini_applicationsettings table but the login still have this problem.


JoeMini
· 1
JoeMini
helpful
0
not helpful

Did you try navigating to "localhost/gemini" on the server?


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Yes. It works on the local but not on our development server.


JoeMini
· 1
JoeMini