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Simplifi Install Error

install
simplyfi

Hi,

I'm getting the following error after installing the simplifi add-on to our demo setup. Before installing this, we had a basic test project setup and working correctly:

Method requires authentication at CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response) at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) at CounterSoft.Gemini.WebServices.ProjectsService.GetProject(Int32 id) at ITBSoftware.SimplyFi.DataAccess.GeminiHelper.GetProjects(Int32 ProjectID) at ITBSoftware.SimplyFi.DataAccess.Helpers.ReportBase.GetProjectCosts(Int32 ProjectID) at ITBSoftware.SimplyFi.Web.Controls.ProjectFinanceSummary.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

This happens when trying to enter the project overview link (http://geminitest/Project/Project.aspx?ProjID=1). I was logged in as admin. I've also encountered similar errors when trying to access some of the simplifi pages through the finance menu.

Has anyone any suggestions as to how I can fix this? Platform is windows 2003 server (IIS6) configured to run .NET 3.5 and sql server 2005.

Many thanks,

Adam
User75902
· 1 		User75902
Tuesday, June 28, 2011, 11:12:02 AM
Replies (4)
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ANSWER

» FAQ »  I get errors on the Project Summary Tab after installing SimplyFi?

··· Hi Adam, let me know if this doesn;t solve your issue, thanks...Dave LongTuesday, June 28, 2011, 11:47:58 AM
Dave Long
· 1 		Dave Long
Tuesday, June 28, 2011, 11:47:24 AM
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That's fixed it, thanks Dave.

··· No prob, shout if you have any other questions :-)Dave LongTuesday, June 28, 2011, 12:12:24 PM
User75902
· 1 		User75902
Tuesday, June 28, 2011, 12:10:17 PM
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Hi,

Not sure whether I should log a seperate question, but my Simplyfi install error is "There is already and object named 'simplyfiappsettings' in the database"...

I tried to install before getting a trial license key, and am not sure if this caused the issue.

The symptom is that the install fails halfway through, with the error below being displayed.

Thanks, Chad
User69287
· 1 		User69287
Tuesday, January 3, 2012, 9:44:23 AM
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Hi Chad

Suggest you try follow the steps in this question to uninstall, then re-run the install process.

http://community.geminiplatform.com/questions/4021/how-do-i-uninstall-simplyfi

Hope this helps, Dave
Dave Long
· 1 		Dave Long
Tuesday, January 3, 2012, 10:14:46 AM