Home Home
  login

Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Disabling "Work Estimate"...?

usage
items
web-app

Is there a way to disable the "Work Estimate" section of new tickets? It is something we do not use, additionally the fact that if forces you to enter in a value for the hours is irritating. Users forget and then wonder when they "Submit" the ticket why "nothing happens"...not realize they left the field blank.

TekkGuy
· 1
TekkGuy
Replies (3)
helpful
1
not helpful

Yes, you can set default value for it in the Project Administration -> Default Values page. Once you have done so you can hide the field by changing the screen.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

How do I go about changing the screen?


TekkGuy
· 1
TekkGuy
helpful
0
not helpful
ANSWER

Mark Wing
· 9108
Mark Wing