Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Scheduler not working (401 error on DeleteAlert) after moving to new server

emails

We just promoted our Gemini installation to a new IIS server and cannot get alerts to work.

PUT and DELETE verbs are enabled, yet we are still getting this error (event log):

System.Net.HttpWebRequest.GetResponse()
   at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType)
   at CounterSoft.Gemini.WebServices.AlertsService.DeleteAlert(Int32 id)
   at CounterSoft.Gemini.Scheduler.EmailAlertsProcess.ProcessIssueAlerts()



We have verified that the old and new server share the same configuration, but cannot seem to get this to work. Any ideas? Thanks!
mmatos
· 1 		mmatos
Monday, April 5, 2010, 5:30:15 PM
Replies (1)
helpful
0
not helpful

Shortly after posting this we figured it out.

In order for DELETE verb to work, the service account the scheduler runs under needs to have MODIFY permissions on the API folder. Seems to be an IIS quirk.

Hope this saves someone else some time and frustration.
mmatos
· 1 		mmatos
Monday, April 5, 2010, 5:52:42 PM