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Gemini Outlook integrator login

ms-outlook
add-ons

Still trying out the Gemini Outlook Add-on (v1.5.4.2429) and I have a query about the login dialog.

I have entered the URL, username and password (plus proxy server details). I have also checked the "Remember Me" checkbox. Login proceeds as expected.

When I boot up the following day, however, the URL has reverted to http://localhost/gemini/, my username has been retained, the password is gone and the "Remember Me" checkbox is cleared.

If I then manually correct the URL, tab down to the username and again to the password, the password text box is automatically populated and, at the same time, "Remember Me" is automatically checked.

Surely that's not the intended behaviour?

Regards,
Nigel.
nharris
· 1 		nharris
Friday, November 13, 2009, 9:03:11 AM
Replies (5)
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We have not seen this before. Is it possible for you the run DebugView and post the output.

You can download DebugView from here-  http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx
Mark Wing
· 9108 		Mark Wing
Friday, November 13, 2009, 9:48:08 AM
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Managed to capture it happening this morning:

00000000    0.00000000    [5680] BTMMHOOK 16.11.2009 08:47:15 Thread<0CA8> Hook DLL loaded   
00000001    8.06584740    [2412] 451953 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000002    10.10712051    [2824] BTMMHOOK 16.11.2009 08:47:25 Thread<0924> Hook DLL loaded   
00000003    14.40694618    [5004] 20091116084729:0007BD65C:0120(0194-0025)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000004    17.19360542    [2824] CounterSoft Gemini Outlook: Start AddinModuleAddinStartupComplete   
00000005    17.22236252    [2824] CounterSoft Gemini Outlook: Start GetGeminiTaskFolder   
00000006    17.22345734    [2824] CounterSoft Gemini Outlook: Folder count: 1   
00000007    17.22484589    [2824] CounterSoft Gemini Outlook: Folder Name: Gemini Issues   
00000008    17.22488213    [2824] CounterSoft Gemini Outlook: FolderFound   
00000009    17.22500801    [2824] CounterSoft Gemini Outlook: End GetGeminiTaskFolder   
00000010    17.22574043    [2824] CounterSoft Gemini Outlook: Start GetGeminiCalendarFolder   
00000011    17.22609329    [2824] CounterSoft Gemini Outlook: Folder count: 1   
00000012    17.22728920    [2824] CounterSoft Gemini Outlook: Folder Name: Gemini Issues   
00000013    17.22731400    [2824] CounterSoft Gemini Outlook: FolderFound   
00000014    17.22740936    [2824] CounterSoft Gemini Outlook: End GetGeminiCalendarFolder   
00000015    17.22841835    [2824] CounterSoft Gemini Outlook: Start RegisterGeminiCalendarEvents   
00000016    17.23147202    [2824] CounterSoft Gemini Outlook: Start ReminderEvent   
00000017    17.27213287    [2824] CounterSoft Gemini Outlook: End ReminderEvents   
00000018    17.27214622    [2824] CounterSoft Gemini Outlook: End RegisterGeminiCalendarEvents   
00000019    17.27256203    [2824] CounterSoft Gemini Outlook: Start ValidateRegistry   
00000020    17.27329636    [2824] CounterSoft Gemini Outlook: End ValidateRegistry   
00000021    17.27332115    [2824] CounterSoft Gemini Outlook: End AddinModuleAddinStartupComplete   
00000022    17.27534294    [2824] CounterSoft Gemini Outlook: Start adxOutlookEventsStartup   
00000023    18.06552696    [2412] 461953 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000024    22.93567085    [4296] BTMMHOOK 16.11.2009 08:47:37 Thread<00C4> Hook DLL unloaded   
00000025    23.08106804    [2412] 466968 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000026    33.08172226    [2412] 476968 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000027    41.40596390    [5004] 20091116084756:000050ACF:0120(0221-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000028    43.08091736    [2412] 486968 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000029    54.53075790    [2412] 498421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000030    64.53113556    [2412] 508421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000031    68.40516663    [5004] 20091116084822:00026D70B:0120(0248-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000032    74.53330231    [2412] 518421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000033    80.90810394    [2824] CounterSoft Gemini Outlook: Cancel: False   
00000034    84.53135681    [2412] 528421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000035    89.93305969    [2824] CounterSoft Gemini Outlook: Start AppointmentItemsItemChange   
00000036    90.81597900    [2824] CounterSoft Gemini Outlook: Start IsAuthenticated   
00000037    94.53426361    [2412] 538421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000038    95.42048645    [5004] 20091116084849:00048EE32:0120(0275-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000039    104.53374481    [2412] 548421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000040    114.53412628    [2412] 558421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000041    122.46591187    [5004] 20091116084915:0006B923F:0120(0302-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000042    122.54764557    [2824] CounterSoft Gemini: Start PageLoad   
00000043    122.79689026    [2824] CounterSoft Gemini: Start BindURLCombo   
00000044    123.57377625    [2824] CounterSoft Gemini: End BindURLCombo   
00000045    123.64614105    [2824] CounterSoft Gemini: UserName: nharris   
00000046    123.64643097    [2824] CounterSoft Gemini: Folder: OutlookAddIn   
00000047    123.65025330    [2824] CounterSoft Gemini: Start ProxyServerSetting   
00000048    123.65148926    [2824] CounterSoft Gemini: Start ProxyServerSetting   
00000049    123.69229889    [2824] CounterSoft Gemini: Start SetControlLocation   
00000050    123.71733856    [2824] CounterSoft Gemini: Start Localize   
00000051    124.53014374    [2412] 568421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000052    133.87911987    [2824] CounterSoft Gemini: End Localize   
00000053    133.87918091    [2824] CounterSoft Gemini: End SetControlLocation   
00000054    133.88426208    [2824] CounterSoft Gemini: Start SetControlLocation   
00000055    133.89166260    [2824] CounterSoft Gemini: Start Localize   
00000056    133.89210510    [2824] CounterSoft Gemini: End Localize   
00000057    133.89216614    [2824] CounterSoft Gemini: End SetControlLocation   
00000058    133.89222717    [2824] CounterSoft Gemini: End PageLoad   
00000059    134.53201294    [2412] 578421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000060    144.53137207    [2412] 588421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000061    149.46546936    [5004] 20091116084942:0008D600D:0120(0329-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000062    154.65255737    [2412] 598421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000063    164.65232849    [2412] 608421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000064    174.65213013    [2412] 618421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000065    176.49655151    [5004] 20091116085009:000172A44:0120(0356-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000066    184.65208435    [2412] 628421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000067    194.65153503    [2412] 638421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000068    203.65208435    [5004] 20091116085035:00038F6AF:0120(0383-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000069    204.65164185    [2412] 648421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000070    214.53138733    [2412] 658421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000071    224.52752686    [2412] 668421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000072    229.44944763    [2824] CounterSoft Gemini: Start DoLogin   
00000073    229.45075989    [2824] CounterSoft Gemini: Checking Model.Authenticated   
00000074    229.45082092    [2824] CounterSoft Gemini: Checking offline setting   
00000075    229.45112610    [2824] CounterSoft Gemini: Checking webservices URL suffix: http://<Our URL>/gemini/   
00000076    229.45135498    [2824] CounterSoft Gemini: Starting logon process   
00000077    229.45193481    [2824] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn   
00000078    230.49510193    [5004] 20091116085102:0005AC2D4:0120(0410-0027)(4584)Latency slack(off-net)=-3359 mSec controlling 6 devices    
00000079    232.20410156    [2824] CounterSoft Gemini: DoLogin End   
00000080    232.21754456    [2824] CounterSoft Gemini Outlook: Read From Path: C:\Documents and Settings\<My domain account>\Application Data\CounterSoft\DisconnectedOutlook\http<Our URL>gemini\3\Issue.bin   
00000081    232.47981262    [2824] CounterSoft Gemini Outlook: ITEM ADDED   
00000082    232.47987366    [2824] CounterSoft Gemini Outlook: Changed Issue ID: 12521   
00000083    232.48010254    [2824] CounterSoft Gemini Outlook: End AppointmentItemsItemChange   
00000084    234.53257751    [2412] 678421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    
00000085    234.78219604    [2824] CounterSoft Gemini Outlook: Start AppointmentItemsItemChange   
00000086    234.78225708    [2824] CounterSoft Gemini Outlook: Start IsAuthenticated   
00000087    234.78274536    [2824] CounterSoft Gemini Outlook: Read From Path: C:\Documents and Settings\<My domain account>\Application Data\CounterSoft\DisconnectedOutlook\http<Our URL>gemini\3\Issue.bin   
00000088    234.92108154    [2824] CounterSoft Gemini Outlook: Changed Issue ID: 12521   
00000089    234.92120361    [2824] CounterSoft Gemini Outlook: End AppointmentItems_ItemChange   
00000090    244.53450012    [2412] 688421 - INFO:    CHPAiOCtxMonitor::TimerEvent: Poll...    

When I saw the first set of references to "Countersoft Gemini Outlook" apparently run without causing a prompt, I thought it wasn't going to occur, but then the later references appeared and the dialog popped up. Behaviour was exactly as described before.
nharris
· 1 		nharris
Monday, November 16, 2009, 1:17:16 PM
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Actually, looking back at the listing again, where I've put <My domain account> is not strictly accurate. My domain account has recently been changed from firstnamelastname to firstname.lastname, though my Documents and Settings folder remains firstnamelastname.domain. Environment variables such as APPDATA, HOMEPATH and USERPROFILE all contain the correct calues. Don't know whether it's relevant, but thought I'd better clarify.
nharris
· 1 		nharris
Monday, November 16, 2009, 1:24:26 PM
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This is a bug that will be fixed for the next release.
The workaround is to make sure that the "GeminiURL" and "OtherURLS" registry keys in the "HKEYCURRENTUSER\Software\CounterSoft\Gemini\OutlookAddIn\" have the same URL.
For example:
GEMINIURL: http://localhost/gemini
OtherURLS: http://localhost/gemini|manager
Mark Wing
· 9108 		Mark Wing
Tuesday, November 17, 2009, 9:59:37 AM
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Thanks, I'll give it a go
nharris
· 1 		nharris
Tuesday, November 17, 2009, 12:15:36 PM