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Problems signing in 2

desktop
add-ons

i've installed gemini desktop and i fail to login' the error is incorrect user/password.

the gemini version on the server is 3.0.4, i have wse3.0 istalled on the server and i have access to the GeminiLookUpsWS.asmx.

thanks.

Sharon
· 1
Sharon
Replies (3)
helpful
0
not helpful

Please use DebugView and send us the output:

Support AT countersoft DOTCOM

http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx


Bikram
· 1
Bikram
helpful
0
not helpful

00000000 0.00000000 [5588] CounterSoft Gemini: Start DoLogin 
00000001 0.10959285 [5588] CounterSoft Gemini: Checking Model.Authenticated 
00000002 0.10970064 [5588] CounterSoft Gemini: Checking offline setting 
00000003 0.11007549 [5588] CounterSoft Gemini: Checking webservices URL suffix 
00000004 0.11028846 [5588] CounterSoft Gemini: Starting logon process 
00000005 0.11040334 [5588] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn 
00000006 12.11755562 [5496] SescLu - QueryContentSeqData() Moniker: {C60DC234-65F9-4674-94AE-62158EFCA433} Requested Sequence: 80912035  
00000007 12.12710285 [5496] SescLu/LUMan: RefreshSyknappsContent() - Querying Syknapps for dependent content 
00000008 12.18813229 [5496] SescLu/LUMan: GetSyknappsContentCollections() - Unable to get Proactive Thread Protection required dependent content. Proactive Threat Protection may not be installed.  Error: 1000 
00000009 12.18876839 [5496] SescLu/LUMan: RefreshSyknappsContent() - Unable to get Proactive Thread Protection content lists. Proactive Threat Protection may not be installed. Error: 2147500037 
00000010 12.19285107 [5496] SescLu - AVContentUpdateHandler::QueryContentSeqData - Current sequence for {C60DC234-65F9-4674-94AE-62158EFCA433} is 80912035  
00000011 12.19473076 [5496] SescLu - QueryContentSeqData() Moniker: {C60DC234-65F9-4674-94AE-62158EFCA433} Result: Requested content revision already in use (0x20010003)  
00000012 12.24282265 [5496] SescLu - QueryContentSeqData() Moniker: {ECCC5006-EF61-4c99-829A-417B6C6AD963} Requested Sequence: 2008021700  
00000013 12.24337006 [5496] SescLu - LuContentUpdateHandler::QueryContentSeqData - Current sequence for {ECCC5006-EF61-4c99-829A-417B6C6AD963} is 2008021700  
00000014 12.24377728 [5496] SescLu - QueryContentSeqData() Moniker: {ECCC5006-EF61-4c99-829A-417B6C6AD963} Result: Requested content revision already in use (0x20010003)  
00000015 12.28872490 [5496] SescLu - QueryContentSeqData() Moniker: {4F889C4A-784D-40de-8539-6A29BAA43139} Requested Sequence: 80519038  
00000016 12.28946590 [5496] SescLu - LuContentUpdateHandler::QueryContentSeqData - Current sequence for {4F889C4A-784D-40de-8539-6A29BAA43139} is 80519038  
00000017 12.29105473 [5496] SescLu - QueryContentSeqData() Moniker: {4F889C4A-784D-40de-8539-6A29BAA43139} Result: Requested content revision already in use (0x20010003)  
00000018 13.95277119 [5588] CounterSoft Gemini: Exception caught during logon! 
00000019 13.95328522 [5588] CounterSoft Gemini: Logon Exception. System.Web.Services.Protocols.SoapHeaderException: Server unavailable, please try later ---> System.ApplicationException: WSE842: The service pipeline could not be created. ---> System.Configuration.ConfigurationErrorsException: WSE032: There was an error loading the microsoft.web.services3 configuration section. ---> System.Configuration.ConfigurationErrorsException: The entry 'UsernameToken' has already been added.  
00000020 13.95328522 [5588]    at System.Configuration.BaseConfigurationRecord.EvaluateOne(String[] keys, SectionInput input, Boolean isTrusted, FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult)  
00000021 13.95328522 [5588]    at System.Configuration.BaseConfigurationRecord.Evaluate(FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult, Boolean getLkg, Boolean getRuntimeObject, Object& result, Object& resultRuntimeObject)  
00000022 13.95328522 [5588]    at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)  
00000023 13.95328522 [5588]    at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)  
00000024 13.95328522 [5588]    at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)  
00000025 13.95328522 [5588]    at System.Configuration.BaseConfigurationRecord.GetSection(String configKey, Boolean getLkg, Boolean checkPermission)  
00000026 13.95328522 [5588]    at System.Configuration.BaseConfigurationRecord.GetSection(String configKey)  
00000027 13.95328522 [5588]    at System.Web.HttpContext.GetSection(String sectionName)  
00000028 13.95328522 [5588]    at Microsoft.Web.Services3.Configuration.WebServicesConfiguration.getCurrent()  
00000029 13.95328522 [5588]    --- End of inner exception stack trace ---  
00000030 13.95328522 [5588]    at Microsoft.Web.Services3.Configuration.WebServicesConfiguration.get
Current()  
00000031 13.95328522 [5588]    at Microsoft.Web.Services3.Configuration.WebServicesConfiguration.getMessagingConfiguration()  
00000032 13.95328522 [5588]    at Microsoft.Web.Services3.WseProtocol.ModifyInitializedExtensions(PriorityGroup group, SoapExtension[] extensions)  
00000033 13.95328522 [5588]    at System.Web.Services.Protocols.SoapServerProtocol.Initialize()  
00000034 13.95328522 [5588]    --- End of inner exception stack trace ---  
00000035 13.95328522 [5588]    --- End of inner exception stack trace --- :: System.Web.Services ::    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)  
00000036 13.95328522 [5588]    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)  
00000037 13.95328522 [5588]    at AuthorisationServices.LogIn(String userName, String password)  
00000038 13.95328522 [5588]    at CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.AuthorisationServicesLogIn(GeminiModel model, String sUserName, String sPassword)  
00000039 13.95328522 [5588]    at CounterSoft.Gemini.Client.UI.Presenters.LoginPresenter.DoLogin() 
00000040 14.01931000 [5588] CounterSoft Gemini: DoLogin End 
00000041 51.08295059 [4600] SNAC NP Attach! 
00000042 51.08351517 [4600] "C:\Downloads\DEV\DebugView\Dbgview.exe"  
00000043 51.08462524 [4600] NPGetCaps::WNNC
NETTYPE 
00000044 51.08563232 [4600] NPGetCaps::WNNC
USER 
00000045 51.08617020 [4600] NPGetCaps::WNNCCONNECTION 
00000046 51.08663559 [4600] NPGetCaps::WNNC
ENUMERATION 
00000047 51.08709717 [4600] NPGetCaps::WNNCADMIN 
00000048 51.08789444 [4600] NPGetCaps::WNNC
DIALOG 
00000049 51.58391571 [4600] NPGetCaps::WNNC_START 


Sharon
· 1
Sharon
helpful
0
not helpful

one thing i've noticed, i've posted another issue regarding the Gemini scheduler

http://community.countersoft.com/forums/thread/8582.aspx

and it seems to be the same problem with the WSE3.0


Sharon
· 1
Sharon