Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.

Gemini does not send email alerts


This may be because of the following reasons:

  • The SMTP configuration section was not set up correctly - Check the Gemini's system log.
  • You use the scheduler service to send alerts (Administration -> Notifications) but it is not installed.
  • You use the scheduler service but did not configure the scheduler config file with the correct URL or a valid Gemini username and password.
  • Some users may have the alerts blocked by their spam filter / mail sweeper.
  • You are using windows authentication for the SQL connection.

Wednesday, March 30, 2011, 5:00:17 PM