Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Say Hello To Gemini 5

Gemini 5 is out - see the new killer features that puts Gemini into a whole new world.

The Gemini 5 Migration Guide

See how you can migrate your existing Gemini instance to the latest v5 release. Follow the guidance notes to help you migrate.

Introducing Gemini 5

Introducing Gemini 5 -- Gemini has evolved into something that you will not find anywhere else – a platform for managing and tracking tasks, tickets, issues, requirements, tests, cases, enquiries...across the enterprise, without compromise

Gemini Review By Anton Starovoytov

A short Gemini product review by Anton Starovoytov who explains why they selected Gemini and their experience so far. Anton also talks about how their teams leverage Gemini for every day usage.

How to Convert Emails to Tickets with Gemini

The Converse add-on for Gemini allows end-users and customers to communicate with you entirely through email. Converse empowers you to move emails into Gemini, notify the customer, and even attach any subsequent emails as comments to your ticket. T...

New Year, New Website

We were thrilled to push out a new website for Gemini on the 24th December 2011.   It was built within a week and was designed with easy navigation and speed in mind. Being .net guys through and through, we (predictably) went with ASP.NET MVC...

Gemini 4.1 Released

Gemini 4.1 has been released and is now available for general download. For those of you who want to see it now, we have already rolled it out to our very own Gemini instance...

Project Profitability and Invoicing In Your Issue Tracker!

SimplyFi is the official add-on for Gemini that brings project financial management capabilities inside Gemini. Determine your projects' profitability, invoice, quote and reconcile payments for your projects, all within Gemini.

Gemini 4.0 Released

Gemini 4.0 has been released and is now available for download! For those of you who want to see it now, we have already rolled it out on our live Gemini instance:http://gemini.countersoft.com

Twitter Plug-in Refreshed

Since Twitter has now changed the way it handles user authentication from 3rd party applications, we have refreshed the Gemini Twitter Plug-in to use Twitter OAuth. Due the way now Twitter authenticates and allows 3rd party applications to access...

How To Manage Scrum

Using Gemini with an Agile/Scrum methodology? Here’s a quick check list of things you need to do to get up and running quickly. Create a Project for the software development being managed and set up your components as required.

Introducing TFS Source Control Integration

Gemini now integrates with Team Foundation Server’s source control repository enabling file check-in’s to be associated with Gemini issues. Installation You can install the Gemini Check-in Policy for TFS from the Visual Studio Extension Manager (s...

Visual Project Planning

So Gemini 3.7 is now available for download.  As usual, we will quickly transition from Beta status to Final release within the coming days. Here’s a brief summary of what the new planning board brings to the table...

A Better Way To Filter Your Project

For Gemini 3.6 we have re-designed the existing Issues Filter box and replaced it with what we we believe to be a better way to filtering your Issues base. The main design drivers: Dynamic filters that responded to selected Projects; select two or...

Project Management Taxonomy & Localization

One of the key requirements of a flexible Issue Tracker is that of allowing users to customize terminology to match the organizations terminology. Sure, Gemini uses commonly used, if not universally understood terms such a Project, Component, Vers...

Closed Loop Software Development

Closed loop software development means having a complete cycle from inception, design, development, deployment and then in-the-field management. Sure Gemini provides sound project management capabilities to manage your software development from inc...

SVN Improvements

We have refreshed the Gemini SCM Adaptors to provide a better SVN integration experience. You can specify the Gemini Issue Id in the dedicated Issue Id box:
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